Top 15 Operation Manager Interview Questions Answers
Here we come with operation managers related interview questions answers for experienced operation managers. Mostly asked in amazon interview.
Operation manager: Operation Manager post related Frequently Asked Questions by expert members with experience in Operations Manager. These questions and answers will help you strengthen your technical skills, prepare for the new job test and quickly revise the concepts
If in a room there are 10 persons and if each person has to shake hands with all other then total how many hand shakes will be there?
Ans: 10C2=45
If u are running at 10km/hr and another person is running st 20km/hr then in which round u both will be at same point?
Ans: No matter what size track they run on, they will meet at the starting line every two laps.
There are 27 balls with one ball having additional weight. Total how many attempts you have to make to check all balls using a sisaw?
Ans: 3. group the 27 balls into 3 groups of nine, weigh 2 of the groups. If one is heavier, continue with that group. If they are equal, continue with the un-weighed group. Break those nine into 3 groups of 3, weigh 2 groups. If one is heavier, continue with that group, otherwise use the un-weighed group.
With the 3 left, weigh any two. If one is heavier, you have it. If they are the same, then it is the un-weighed ball that is heaviest. You have used the scale 3 times
Did you face a situation where you had to fire an employee? If so, how did you handle it?
Ans: I will explain to them that how i can solve that if there is any problem in there.
How do you handle a difficult situation.
Ans: You want to first be sure that you understand what the problem is and be able to scope out the situations in a way where you can break it down into parts. In this way you are able to have a direct lead to the main virus by understanding the what the symptoms are.
Tell me about a time you had a conflict with a group project member Why amazon?
Tell me about a time you had to deal with opposition to a decision you had made. How did you overcome it?
Ans: Used a personal example in the STAR format.
Describe a situation where you made an important business decision without consulting your manager. What was the situation and how did it turn out?
How do you lead under-performing teams to achieve expected results?
Ans: Data! Data! Data! come armed with data whether from a bake sale or multi-million dollar operation. The goal is to see how you analyze, delegate, and lead to expected outcomes.
When and how have you applied analytical processes to improve work conditions?
Ans: Amazon utilizes many analytical systems to measure and improve their operations and customer service. I did not anticipate this question and I failed miserably. Amazon's military liaison office contacted me within 30 minutes of the interview to tell me I would not be going to the next level of
interviews.
You have 30 associates who all work an 8 hour day, 5 days a week. 2 need to be in indirect (non-volume producing) roles. Your direct (production) rate is 150 units per hour, but you have two 15-minute breaks during the day. How many units can your department produce in a 40 hour week?
Ans: (30 - 2) associates = 28
28 associates/hour * (8 - 0.5) hours/day * 5 days/week * 150 units = 157,500 units/week
However, this assumes 100% utilization all the time and this is probably unrealistic. I would then apply a reduction to efficiency to account for unexpected delays.
157,500 units/week * 90% = 141,750 units/week ... final answer.
Have you ever mentored anyone in your career and what did you do?
How to flow associates from one task to another to meet production goals.
How would you penetrate a new market with a new product?
Seemed a little cookie cutter. Didn't give much room for wrong answers. Know the leadership principles.
If I handed you a rubiks cube and told you that it had to be solved by tomorrow, how would you respond?
Ans: If I were asked this question I would say, "You'll have it today".
How you do it isn't too important, there are literally a million ways to "solve" the rubiks cube they're handing you, it's not a cube, it's any problem they need solved, just get it done as soon as you can, wouldn't you like it if you asked someone to do something & they went above & beyond? Whether it's an inter-office request or anything else, you are always either someone's customer or vendor & this is called "giving excellent customer service".
This question is begging for Excellent Customer Service.
What would you do if your boss told you to do something that was against a standard procedure?
After having security standing by with their charged tasers, I would immediately march them directly to the front door & shred their ID. Reinforcing that belligerence of this magnitude will not be tolerated ever again.
Operation manager: Operation Manager post related Frequently Asked Questions by expert members with experience in Operations Manager. These questions and answers will help you strengthen your technical skills, prepare for the new job test and quickly revise the concepts
If in a room there are 10 persons and if each person has to shake hands with all other then total how many hand shakes will be there?
Ans: 10C2=45
If u are running at 10km/hr and another person is running st 20km/hr then in which round u both will be at same point?
Ans: No matter what size track they run on, they will meet at the starting line every two laps.
There are 27 balls with one ball having additional weight. Total how many attempts you have to make to check all balls using a sisaw?
Ans: 3. group the 27 balls into 3 groups of nine, weigh 2 of the groups. If one is heavier, continue with that group. If they are equal, continue with the un-weighed group. Break those nine into 3 groups of 3, weigh 2 groups. If one is heavier, continue with that group, otherwise use the un-weighed group.
With the 3 left, weigh any two. If one is heavier, you have it. If they are the same, then it is the un-weighed ball that is heaviest. You have used the scale 3 times
Did you face a situation where you had to fire an employee? If so, how did you handle it?
Ans: I will explain to them that how i can solve that if there is any problem in there.
How do you handle a difficult situation.
Ans: You want to first be sure that you understand what the problem is and be able to scope out the situations in a way where you can break it down into parts. In this way you are able to have a direct lead to the main virus by understanding the what the symptoms are.
Tell me about a time you had a conflict with a group project member Why amazon?
Tell me about a time you had to deal with opposition to a decision you had made. How did you overcome it?
Ans: Used a personal example in the STAR format.
Describe a situation where you made an important business decision without consulting your manager. What was the situation and how did it turn out?
How do you lead under-performing teams to achieve expected results?
Ans: Data! Data! Data! come armed with data whether from a bake sale or multi-million dollar operation. The goal is to see how you analyze, delegate, and lead to expected outcomes.
When and how have you applied analytical processes to improve work conditions?
Ans: Amazon utilizes many analytical systems to measure and improve their operations and customer service. I did not anticipate this question and I failed miserably. Amazon's military liaison office contacted me within 30 minutes of the interview to tell me I would not be going to the next level of
interviews.
You have 30 associates who all work an 8 hour day, 5 days a week. 2 need to be in indirect (non-volume producing) roles. Your direct (production) rate is 150 units per hour, but you have two 15-minute breaks during the day. How many units can your department produce in a 40 hour week?
Ans: (30 - 2) associates = 28
28 associates/hour * (8 - 0.5) hours/day * 5 days/week * 150 units = 157,500 units/week
However, this assumes 100% utilization all the time and this is probably unrealistic. I would then apply a reduction to efficiency to account for unexpected delays.
157,500 units/week * 90% = 141,750 units/week ... final answer.
Have you ever mentored anyone in your career and what did you do?
How to flow associates from one task to another to meet production goals.
How would you penetrate a new market with a new product?
Seemed a little cookie cutter. Didn't give much room for wrong answers. Know the leadership principles.
If I handed you a rubiks cube and told you that it had to be solved by tomorrow, how would you respond?
Ans: If I were asked this question I would say, "You'll have it today".
How you do it isn't too important, there are literally a million ways to "solve" the rubiks cube they're handing you, it's not a cube, it's any problem they need solved, just get it done as soon as you can, wouldn't you like it if you asked someone to do something & they went above & beyond? Whether it's an inter-office request or anything else, you are always either someone's customer or vendor & this is called "giving excellent customer service".
This question is begging for Excellent Customer Service.
What would you do if your boss told you to do something that was against a standard procedure?
After having security standing by with their charged tasers, I would immediately march them directly to the front door & shred their ID. Reinforcing that belligerence of this magnitude will not be tolerated ever again.
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